Privacy Policy

This Privacy Policy explains how BridgeSafe, Inc. ("BridgeSafe," "we," "us," or "our") collects, uses, discloses, and protects information in connection with our website, intake forms, and related escrow and transaction services.

1. Information We Collect

We may collect the following categories of information:

• Contact information, such as your name, email address, and phone number
• Transaction-related information you choose to share, such as property details, transaction type, estimated amounts, timelines, and the nature of your escrow or OTC request
• Identity verification information collected as part of KYC/AML compliance requirements, including government-issued identification and source-of-funds documentation where applicable
• Information you provide through forms, qualification steps, or direct communications
• Usage and technical information, such as pages viewed, browser type, device information, IP address, referring pages, and basic analytics events
• Information stored through cookies, local storage, or similar technologies

2. How We Use Information

We may use information to:

• Operate, maintain, and improve the website
• Route and respond to escrow inquiries, OTC requests, and transaction-related communications
• Fulfill KYC/AML compliance obligations required in connection with escrow and transaction services
• Evaluate whether we can support a requested transaction
• Coordinate with title companies, escrow officers, and other parties involved in a transaction, where you have engaged us to do so
• Improve content, messaging, and user experience
• Protect site security, integrity, and reliability
• Comply with legal obligations and maintain internal records

3. How We Share Information

We do not sell personal information.

We may share information:

• With service providers that help us operate the site or deliver services, such as hosting, analytics, communications, infrastructure, and security providers
• With title companies, escrow officers, real estate professionals, or other transaction counterparties, where necessary to facilitate a transaction you have engaged us to support
• With regulators, government agencies, or financial compliance bodies, where required by law, legal process, or KYC/AML obligations
• To protect the rights, safety, security, or property of BridgeSafe, our clients, users, or others
• With your direction or consent

4. Cookies, Local Storage, and Analytics

We may use cookies, local storage, analytics tools, and similar technologies to keep the site functioning, preserve progress in intake flows, understand usage, and improve the experience. See our Cookie Policy for more details.

5. Sensitive Transaction Information

Please do not submit highly sensitive financial, legal, or regulated information through public intake forms unless directed to do so as part of an active engagement. Escrow engagements and OTC transactions are subject to separate written agreements, which may include additional confidentiality terms appropriate to the nature of the transaction.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to support active transactions, maintain compliance records, fulfill legal obligations, and resolve disputes. KYC/AML documentation may be retained for the periods required by applicable law or regulation.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The website and services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

9. Your Choices

You may contact us to request access, correction, deletion, or information about certain data we maintain about you, subject to applicable law, identity verification, technical limitations, legitimate business needs, and any retention obligations imposed by regulation.

10. Third-Party Links

Our site may link to third-party websites, products, or services. We are not responsible for the privacy practices, content, or policies of those third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be effective when posted with a revised "Last updated" date.

12. Contact

If you have questions about this Privacy Policy, contact BridgeSafe at hello@bridgesafe.co.